FAQs

This is usually due to two causes:

1. You have many charts open on MT5. We recommend having a single chart open, with DashPlus installed on it. Use DashPlus to switch between symbols.

2. You are running other indicators and EAs on MT5 at the same time as DashPlus. We recommend only running DashPlus on your MT5, other EAs and indicators are known to interfere with DashPlus and cause it to freeze.

If you have tried the 2 steps above, restart MT5.

If this does not solve the problem, contact DashPlus support: [email protected]

You can do this within the Manage and Close tab.

Make sure the buttons are blue indicating they are pressed, as this is a common mistake.

Please watch the DashPlus tutorial videos for a full explanation, click here. (LINK)

This issue is probably due to a restriction imposed by your broker and is not related to DashPlus.

To identify the cause and fix the problem, you should contact your broker directly and inform them of the error you are seeing.

There can only be one DashPlus per MT5 terminal. This is done to prevent duplicate software from interfering with each other. 

Close all other charts that have DashPlus active and try again.

DashPlus includes comments for “entry” and “exit” deals that show both the entry type and the closing method.

Entry Bids (In):
mkt – Standard market entry
revs – Reverse market entry
pend – Pending order entry
rec_x – Recovery grid entry with “x” indicating the sequence number.
stack_x – Stack grid entry with “x” indicating the sequence number.

Out offers:
cls buy – Closed by the “Close Buy” buttons.
cls sell – Closed by the “Close Sell” buttons.
cls prof: closed with the “Close Profit” button.
cls loss – Closed by the “Close Loss” button.
cls all – Closed by the “Close All” button.
cls % – Closed by the “Close %” button.
cls revs – Closed by the “Reverse” button.

cls micro: The trade was partially closed to create a micro lot.
cls pos – Closed via “Close position” the individual positions menu.
cls pos % – Closed via “Close %” in the individual positions menu.
cls bskt – Closed via “Close basket” in the individual basket menu.
cls bskt tp – Closed by basket TP.
cls bskt sl – Closed by la basket SL.

cls smb prof: closed by the “Profit >=” function in the current Manage/Close/Current Symbol tab.
cls smb loss: closed by the “Loss >=” function in the current Manage/Close/Current Symbol tab.
cls all smb prof – Closed by the “Profit >=” function in the Manage/Close/All All Symbols tab.
cls all smb loss: closed by the “Loss >=” function in the Manage/Close/All All Symbols tab.
cls dly all smb loss: closed by the “Daily Loss >=” function in the Manage/Close/All All Symbols tab.

DashPlus is designed with two sizing modes: ATR mode and Pips mode. Here’s a brief overview of each:

1. What is ATR mode?

 ATR, or Average True Range, measures trading volatility. It is dynamic, meaning its value adjusts naturally based on the current market environment.

2. What is Pips mode?

Pips is a constant measurement used to represent a standardized movement in the forex market. To understand the pip values ​​of specific instruments, see our FAQ titled “How to change the pip values ​​of an instrument?”

So why do you adjust the ATR value in the fields?

The fluctuation you observe is characteristic of the ATR. As a dynamic metric, ATR varies with changes in market volatility. But, DashPlus keeps all values ​​in the constant measurement of pips. When ATR fluctuates, DashPlus recalibrates the displayed ATR value to ensure that the relative value in pips remains consistent.

It is built this way to give you flexibility and consistency in your trading. If any further questions arise, we are here to help!